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No, Insurance Guide Sweden is an independent information resource, not an insurance provider or broker. We provide educational content to help you understand the Swedish insurance landscape, but we don't sell insurance products directly. Our goal is to provide unbiased guidance that helps you make informed decisions about your insurance needs.

We aim to respond to all inquiries within one business day. For complex questions that require research or consultation with our specialists, it may take up to 2-3 business days to provide a complete response. If your matter is urgent, please indicate this in your message or consider calling us directly during business hours.

While we don't recommend specific policies or insurers, we can provide guidance about the types of coverage that might be appropriate for your situation. We can explain the differences between policy options, common terms and conditions, and what to look for when comparing insurance products in Sweden. For personalized recommendations, we suggest speaking with a licensed insurance broker.

Yes, we provide information and support in both English and Swedish. Our team includes native speakers of both languages, and we can accommodate communication in either language according to your preference. If you require assistance in another language, please let us know in your inquiry, and we'll do our best to accommodate your needs.

While we can provide general guidance about the claims process in Sweden, we cannot act as your representative or directly handle claims with insurance companies. We can explain typical procedures, documentation requirements, and your rights as a consumer, but for specific claim assistance, you should contact your insurance provider directly or consult with the Swedish Consumers' Insurance Bureau (Konsumenternas Försäkringsbyrå).

No, our basic information services are provided free of charge. We believe everyone should have access to clear, accurate insurance information regardless of whether they become customers of any particular insurance provider. Our website content, email responses to general inquiries, and basic guidance are all complimentary. We sustain our operations through affiliate partnerships and sponsored content, which are always clearly disclosed.